BrightLocal performed a survey on consumer behavior that observed buying decisions about local products and services. The survey focused on North America, with 90% of responding residing in the United States and the other 10 percent in Canada. Unsurprisingly, online reviews had a distinct impact on local businesses.

via Social Media Today - The world's best thinkers on social media http://socialmediatoday.com/blakejonathanboldt/1940006/social-media-number-one-catalyst-consumer-behavior
via Social Media Today - The world's best thinkers on social media http://socialmediatoday.com/blakejonathanboldt/1940006/social-media-number-one-catalyst-consumer-behavior
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