An Update from the Trenches on How to Provide the Modern Customer Experience

Last week’s webinar, sponsored by GetSatisfaction, included Nathan Roth from Koodo Mobile, Wendy Lea, CEO of GetSatisfaction, Frank Eliason, Director of Global Social Media of Citi. It was a blast to welcome back Wendy and Frank, who had been speakers at The Social Shake-Up in September.

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via Social Media Today - The world's best thinkers on social media http://socialmediatoday.com/robin-carey/1989816/and-update-trenches-how-provide-modern-customer-experience