Friday, January 17, 2014

Business Transformation: Why General Motors Is Investing in Customer Experience

During the 2013 Pivot Conference, I had the chance to interview Dr. Rebecca Harris, who leads the Social Media Center of Expertise at General Motors in Detroit. Her role is all about transformation and integration as she works across brands and around the world on social strategy.

read more






via Social Media Today - The world's best thinkers on social media http://ift.tt/1mgvwoE

No comments:

Post a Comment