If you're looking for a way to keep your customers happy, there is only one answer: connect! Did you ever wonder why your customers faded away after their first initial purchase? Have you been looking for answers obsessively, but you simply can't arrive at any reasonable conclusion?

via Social Media Today - The world's best thinkers on social media http://socialmediatoday.com/sofie-de-beule/2052251/how-every-company-should-connect-provide-excellent-customer-experience
via Social Media Today - The world's best thinkers on social media http://socialmediatoday.com/sofie-de-beule/2052251/how-every-company-should-connect-provide-excellent-customer-experience
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