In the information age, operational efficiency is not a key competitive advantage; in fact, it is directly tied to rigidity and inability to adapt to change, which are a huge disadvantage in the new global, connected economy. Flexibility, agility and adaptability are the new competitive advantage.
via Social Media Today - The world's best thinkers on social media http://socialmediatoday.com/mfauscette/1875896/making-better-business-decisions-part-1
via Social Media Today - The world's best thinkers on social media http://socialmediatoday.com/mfauscette/1875896/making-better-business-decisions-part-1
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