Users on social media can be chatty. And they expect responses to their issues or comments. Your role: listen to what they’re saying and respond promptly. A same-day (or same-hour) response is far better than one that comes tomorrow or next week.
via Social Media Today - The world's best thinkers on social media http://socialmediatoday.com/dshiao/1743966/10-ways-optimize-your-social-media-channels
via Social Media Today - The world's best thinkers on social media http://socialmediatoday.com/dshiao/1743966/10-ways-optimize-your-social-media-channels
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