Friday, November 1, 2013

Why Social Media Isn't Just for Marketers

Social media is not yet perceived as an integral element of the lead generation process. It should be. Here's why customer service and sales teams need to get up to speed with social. Despite its initial function as a way for friends to socialise online, social media has quickly become an important way for businesses to communicate.

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via Social Media Today - The world's best thinkers on social media http://socialmediatoday.com/workbooks/1868436/why-social-media-isnt-just-marketers

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