4 Interesting Ways Slack & Other Brands Use Net Promoter Score Data

Think of NPS, or Net Promoter Score, like rocket fuel. If you leave it alone, it won’t do much. But when you load it into a responsive, proactive, customer-driven company: blast off. 

The most successful companies are those that take NPS data and use it to fuel and direct their marketing methods and even product development.

via HubSpot Marketing Blog http://bitly.com/1ObBn8K