Want to become more emotionally intelligent? Then you need to learn to control your negative emotions.
Even the most mild-mannered among us experience conflict every once in a while, whether it's with co-workers, friends, family, or even strangers. And most of the time, we simply don't have control over what happens, and/or how our peers react.
via HubSpot Marketing Blog http://bitly.com/1RQq9cs
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